Boost in-field productivity with mobile technology.
Enable service groups to provide faster response times, increase the number of service calls and reduce travel costs using Motorola Field Service Solutions.
These solutions, a combination of enterprise digital assistants and mobile
computers from Motorola and software from our partners, empower workers with
the tools they need to:
• Work faster.
• Track and bill all labor, parts and materials used.
• Meet contractual obligations.
• Up-sell customers during service calls.
Leave your customers satisfied.
Field technicians equipped with mobility tools can respond to customers more
quickly and effectively than before. Instead of being in the office filing reports or
ordering parts, service reps can spend their time with customers, fixing problems
and reducing the number of repeat calls. And with real-time access to a wealth of
resources, field technicians can be more responsive to customer queries and
Transform your service center into a profit center.
Your customers are your lifeblood. Motorola Field Service Solutions can enhance
customer loyalty, reduce customer churn, helping to contribute to a stronger bottom
line. By increasing contact with customers your organization will be in a better
position to satisfy those customers and capitalize on revenue-generating
Enterprise Benefits of the Industry's First Remote Management Solution for Handheld Scanners (148Kb pdf)
Laser Scanning or Digital Imaging: Which Is Right for You? (126Kb pdf)
The MC55 EDA brings a new level of flexibility, functionality and rugged design to size-optimized mobile devices, providing mobile workers with the power to streamline business processes, increase productivity and improve customer service. The smallest and lightest Motorola rugged EDA with a 3.5-inch display, the MC55 packs the power of a cell phone, two-way radio, bar code scanner, digital camera and mobile computer - all into a single device. Designed to meet mobile worker, business application and IT requirements, this easy-to-use and easy-to-carry business-class device offers true consumer styling as well as enterprise manageability, security and scalability.
» Learn more about the MC55
The first rugged enterprise-class digital assistant
Put the power of a cell phone, PDA, computer, scanner and imager in the hands of your mobile workers with the MC70. Designed to withstand all-day everyday use in nearly any environment, this rugged compact device delivers true anywhere anytime wireless WAN/LAN/PAN voice and data communications, including superior voice functionality, advanced data capture and the power to run nearly any application. The MC70 provides everything your mobile task workers need to achieve a new level of enterprise productivity — whether they are out in the field reading meters, delivering packages or repairing appliances, on the retail floor taking inventory, or in a hospital checking test results and verifying medication orders.
Learn more about the MC70
No matter what your workers need to get the job done, Motorola's MC75 Worldwide Enterprise Digital Assistant delivers by combining an unparalleled number of business capabilities into an easy-to-carry rugged device. 3.5G HSDPA and 3G CDMA-EVDO (Rev A) support provides high performance voice and data services around the globe.
Your workers will enjoy having all the features they need right at their fingertips in one device designed to endure all-day, everyday use outside the enterprise - including push-to-talk, integrated GPS with superior sensitivity and tracking capabilities, 1D and 2D bar code scanning, a high resolution 2 megapixel autofocus color camera, 802.11a/b/g wireless LAN (WLAN), Bluetooth and IrDA connectivity.
Learn more about the MC75
The MC5590 brings a new level of functionality, flexibility and affordability to pocket-sized mobile devices designed for workers inside the four walls. The smallest and lightest Motorola rugged EDA, the MC5590 packs the power of a walkie-talkie, VoIP phone, mobile computer, bar code scanner and camera into a robust business-class device that offers enterprise durability, manageability, security and scalability — with true consumer styling and ergonomics. Now retailers, hospitals, restaurants and more can provide workers with the sophisticated yet cost-effective mobile voice and data services required to truly achieve maximum productivity, response times and service levels.
Learn more about the MC5590
Motorola has released refreshed configurations of the MC9000 series. Now, speed response with ready access to the most current enterprise information. Used in retail, manufacturing, logistics and industrial environments, the rugged MC9000 mobile computers increase productivity by giving your employees timely access to the information they need to do their jobs faster and better. You gain overall operational efficiencies and reduce the costs and quality issues associated with data input errors. Rugged designs and comfortable form factors enhance both device and employee productivity and protect your investments in mobile technology. Ease of deployment and management reduces your IT costs and increases return on investment.
Learn more about the MC9000